Payment & Security Policy

Payment Methods

Mail Order Pharmacy accepts  wide range pf payment methods.

Security

We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers’ security. Mail Order Pharmacy uses eWay Internet Gateway Service. This system uses the industry’s best security methods and practises. All credit card numbers are housed within a secure environment. We never record or keep a copy of your credit card details.

Return Policy

Mail Order Pharmacy will cover the cost of freight of returned items where the mistake is done by our staff. Mail Order Pharmacy will accept returns of non-prescription lines within 30 days with proof of purchase. Goods must be in acceptable condition and Mail Order Pharmacy must be contacted prior to sending.

Prescription lines ordered by a patient cannot be refunded or returned. All other lines ordered incorrectly by customer, can be refunded if informed within 7 days of dispatch and unopened on return. Postage will be paid for by customer and a 10% administration charge will apply.

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